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We offer custom solutions for all your branding needs. Contact us for personalized quotes and bulk orders.
Frequently Asked Questions (FAQs)
Where is Sifa Crafts located in Nairobi?
We are based at Dawan House, 4th Floor, Charles Rubia Road, Nairobi, Kenya, conveniently located in the CBD for walk-in consultations and order pickups. View our exact location on Google Maps:
What is MOQ (Minimum Order Quantity) at Sifa Crafts?
MOQ, Minimum Order Quantity, is the lowest number of units we can produce per item. MOQs vary by product type; custom branded items like bags, t-shirts, caps, and promotional merchandise each have different thresholds. Check the individual product listing for its MOQ, or contact us directly for bulk or corporate order pricing.
How long does production and delivery take in Kenya and East Africa?
Standard production takes 2–5 business days. For clients within Nairobi, we offer express delivery in 24–48 hours. Orders shipping to Uganda, Rwanda, Tanzania, and South Sudan may take longer depending on the courier and destination. We recommend ordering early for events, corporate gifting seasons, or branded campaigns.
How do you handle delivery and logistics?
We arrange delivery through a wide range of licensed postal operators, courier companies, bus saccos, and app-based delivery services operating across Kenya and East Africa, so you’re not limited to one provider. These include services such as Wells Fargo, G4S, 2NK Sacco Society, Buscar East Africa, Trinity Transporters & Logistics, Super Metro, Bolt Send, Uber Connect, and SafeBoda, among many others. The service used depends on your location, order size, and urgency. Contact us and we’ll recommend the best option for your order.
Can I see a sample or proof before my order goes into production?
Yes, we always provide a digital proof for your approval before production begins, so you can confirm colours, logo placement, and design details. For large bulk or corporate orders, we can arrange a physical sample. This ensures your branded merchandise looks exactly as expected before full-scale production.
Contact Us
Phone/WhatsApp
+254 726 470 805
+254 116 85 85 85
info@sifacrafts.com